I have recently been made redundant from my role as Senior Visitor Experience Officer, working for The National Trust. I gained a wide variety of skills in this role as I was based at a small property where I oversaw many different departments. This has equipped me with experience of sales techniques (both for membership and retail), people management skills (both of staff and volunteers), an awareness of health and safety through my role as duty manager, and a portfolio of creative work featuring house displays, interpretation and children's trails. In these uncertain times, I am looking for opportunities in any of the areas listed above, as well as writing, proofreading and research - of which I have previous experience.
I am an enthusiastic and loyal individual with valuable experience working within the hospitality, customer services gamming and retail environments. I have excellent communication, influencing and interpersonal skills with a confident and outgoing personality. I have the ability to interact with people at all levels. I am able to lead and train staff members with a positive “can do” attitude. I have the ability to multitask and work in a busy, fast paced and dynamic environment. I can take initiative and deliver a practical approach to problem solving. I am passionate about customer service and the food and drinks industry. I am now in a position where I am ready to further progress my career in hospitality and to take on more responsibility and accountability. I am willing and determined to learn any new skills that can make me a worthy member of the team. I will meet any new challenges given me with energy and commitment. I am ambitious, hardworking and I wish to be given the opportunity to show my full potential