I'm a recent History of Art graduate from the University of York with plenty of customer service and retail experience. I'm a conscientious worker and a quick learner, able to talk to people of any age and background. As an approachable and friendly face at the door or behind the scenes helping to set up, I'm able to adjust and adapt to any scenario.
With experience across the retail, hospitality and events sectors, I feel confident in delivering exceptional customer service at any shift. I'm a reliable and dependable employee who can work well to a deadline. I'm professional in the workplace with an ability to problem solve under pressure. While I enjoy working in a team, I can work equally well when given an independent task.
I have recently been made redundant from my role as Senior Visitor Experience Officer, working for The National Trust. I gained a wide variety of skills in this role as I was based at a small property where I oversaw many different departments. This has equipped me with experience of sales techniques (both for membership and retail), people management skills (both of staff and volunteers), an awareness of health and safety through my role as duty manager, and a portfolio of creative work featuring house displays, interpretation and children's trails. In these uncertain times, I am looking for opportunities in any of the areas listed above, as well as writing, proofreading and research - of which I have previous experience.
I am an extremely motivated, personable, and proactive individual, having built up a strong portfolio of varied skills, which allow me to work effectively, efficiently, and collaboratively in a multitude of settings. Having graduated from the University of Edinburgh in July 2019, I am currently seeking employment in a role in which I can advance humanitarian, environmental, and feminist causes, while developing my professional skills. I am excited by a wide range of roles, including charitable advancement, editing and content creation (magazine/literary), and roles in which I can use my languages (French and Spanish). I aim to have a high level of responsibility and am interested in global education on topics such as sustainability.
I have recently come to the end of my internship working for the Liberal Democrats. The communications aspects of the job were what I found most interesting. I want to couple the skills I learned in that role with work in the heritage sector, an area I have a strong interest in from my love of History. I would love the opportunity to work in York's vibrant tourist industry, built on the city's rich and varied past.
Below is a summary of the skills I developed while completing my degree:
Essay work ensured that I can write informative, analytical and engaging text to a high standard. Proof reading this work refined my eye for detail.
I demonstrated in 24- and 48-hour open exams that I can be highly productive and remain calm and focused under intense pressure in limited time constraints.
I was excellent at organising time and managing work load in preparation for seminars, essays and exams. This planning allowed me to work effectively on several projects simultaneously.
Throughout my degree, and particularly while completing my dissertation, I learnt how to research a variety of subjects effectively and quickly.
Working in groups to produce written pieces and presentations furthered my ability to plan, communicate, and operate as part of a strong team.
I pride myself on both my organisational skills and unrelenting self-motivation. I believe my combined academic credentials and work experience are evidence of this. I have a strong skill set, developed through years of industry experience and I thoroughly enjoy both the challenge and excitement of developing new skills and learning new traits. I am a confident, punctual and approachable professional, and believe I would be a great asset to any team.
Administrator / Communications Coordinator / PA / Junior Project Coordinator
I would describe myself as a confident, conscientious and driven person, keen to apply my strong working knowledge of events and project coordination, customer service, administration and management to a new challenge.
I have a BA (Hons) 2:1 in English Literature, a typing score of 70 WPM with 90% accuracy and I possess excellent communication skills with confidence in expressing myself both verbally and in writing. I have strong IT skills and am familiar with MS Office Programmes as well as experience in content management using a CMS.
I have significant experience of carrying out a wide range of administrative tasks in a busy office environment, most significantly through my current role as Events Manager of a prestigious, award-winning venue and my previous role as Applications Officer at The Family Fund. I have had experience in both junior and managerial roles, working both autonomously and as part of a team, and I enjoy both. As a core founding member of the team, I have had the opportunity to work closely with the proprietor in order to develop best working practices and procedures.
I have an excellent working knowledge and experience of managing events in a high-profile communications environment as well as a strong understanding of project administration/management, pulling together logistics on a near-daily basis. As Events Manager of a prestigious award-winning venue, I have had extensive experience of liaising with a variety of stakeholders of varying levels in various sectors and I recognise the importance of clear planning and logistics and how these practices are best applied depending on the event I work closely with venue sourcing agencies on a regular basis as well as PA’s and executive assistants for large high-profile clients.I am experienced and very comfortable delivering high-profile events and liaising with MD level staff and stakeholders, and I am very confident in my ability to build and nurture external relations.
I have built my career so far across a range of project management and administration as well as internal communications experience in the educational, transport, not for profit and public sectors. Most recently, I have been working in training and events for higher education teaching providers. I am currently looking for permanent opportunities where I can build on my existing organisational, planning and project management skills. I am especially interested in opportunities in the marketing, communications and heritage sectors.
Recent graduate of York St John University Business School with a class I, BA International Tourism and Hospitality management. French native from the Caribbean, I can speak French, English and Japanese. I spent four months in Japan to study about the culture, language and hospitality of this beautiful archipel.
Also, I spent three wonderful years in York as a student and just fell in love with the city. I like being a tourist wherever I go to explore the local community and learn more about the history and cultures. I have been to many places in the United Kingdom as well, like Scarborough, Whitby, Pickering, the Yorkshire Moors, Harrogate, Leeds, Sheffield, Manchester, Nottingham Liverpool, London, Blackpool for a start and expect to travel more.
The world is vast and mysterious, I am excited to explore it on a culinary trip. That is my dream. I am enthusiastic about sharing my experience and take on new challenges.
Therefore, I would like to join a team of motivated individual to sell the best holiday experience to customers. I hope to grow as an individual and as part of the One to One family.