Visitor Operations Manager
I have recently been made redundant from my role as Senior Visitor Experience Officer, working for The National Trust. I gained a wide variety of skills in this role as I was based at a small property where I oversaw many different departments. This has equipped me with experience of sales techniques (both for membership and retail), people management skills (both of staff and volunteers), an awareness of health and safety through my role as duty manager, and a portfolio of creative work featuring house displays, interpretation and children's trails. In these uncertain times, I am looking for opportunities in any of the areas listed above, as well as writing, proofreading and research - of which I have previous experience.
within recreation and tourism
Casual Event Staff
Wheldrake, York, UK
- Recently graduated from the University of St Andrews (Behavioural Biology, 2:1)
- Situated a short distance from the Barbican (10 minute car/bus journey) and very flexible (available for part-time or full work at very short notice)
- Previous experience in retail (Fossil York, Paperchase York), call centre work (Rux Burton alumni University campaign), photography (semi-professional photographer for 4+ years with Lightbox St Andrews), intern at Silverback film productions
- Keen interest in music, co-host of a weekly radio show for 3+ years discussing recent music releases
- Punctual, self-motivated, positive and interested in seeing the behind the scenes work of a venue I have enjoyed so much growing up (seeing acts ranging from Jake Bugg to Kacey Musgraves!)
Objective: Take advantages of product management skills & experience and understanding of market needs to become a professional Product & Marketing Manager and bring a lot value to Brand, hence Customers. Becoming a professional in marketing, going to work in dynamic working environment with challenges to develop myself.
I am an enthusiastic and loyal individual with valuable experience working within the hospitality, customer services gamming and retail environments. I have excellent communication, influencing and interpersonal skills with a confident and outgoing personality. I have the ability to interact with people at all levels. I am able to lead and train staff members with a positive “can do” attitude. I have the ability to multitask and work in a busy, fast paced and dynamic environment. I can take initiative and deliver a practical approach to problem solving. I am passionate about customer service and the food and drinks industry. I am now in a position where I am ready to further progress my career in hospitality and to take on more responsibility and accountability. I am willing and determined to learn any new skills that can make me a worthy member of the team. I will meet any new challenges given me with energy and commitment. I am ambitious, hardworking and I wish to be given the opportunity to show my full potential
Administrator / Communications Coordinator / PA / Junior Project Coordinator
I would describe myself as a confident, conscientious and driven person, keen to apply my strong working knowledge of events and project coordination, customer service, administration and management to a new challenge.
I have a BA (Hons) 2:1 in English Literature, a typing score of 70 WPM with 90% accuracy and I possess excellent communication skills with confidence in expressing myself both verbally and in writing. I have strong IT skills and am familiar with MS Office Programmes as well as experience in content management using a CMS.
I have significant experience of carrying out a wide range of administrative tasks in a busy office environment, most significantly through my current role as Events Manager of a prestigious, award-winning venue and my previous role as Applications Officer at The Family Fund. I have had experience in both junior and managerial roles, working both autonomously and as part of a team, and I enjoy both. As a core founding member of the team, I have had the opportunity to work closely with the proprietor in order to develop best working practices and procedures.
I have an excellent working knowledge and experience of managing events in a high-profile communications environment as well as a strong understanding of project administration/management, pulling together logistics on a near-daily basis. As Events Manager of a prestigious award-winning venue, I have had extensive experience of liaising with a variety of stakeholders of varying levels in various sectors and I recognise the importance of clear planning and logistics and how these practices are best applied depending on the event I work closely with venue sourcing agencies on a regular basis as well as PA’s and executive assistants for large high-profile clients.I am experienced and very comfortable delivering high-profile events and liaising with MD level staff and stakeholders, and I am very confident in my ability to build and nurture external relations.
Events and Communications Officer
I have built my career so far across a range of project management and administration as well as internal communications experience in the educational, transport, not for profit and public sectors. Most recently, I have been working in training and events for higher education teaching providers. I am currently looking for permanent opportunities where I can build on my existing organisational, planning and project management skills. I am especially interested in opportunities in the marketing, communications and heritage sectors.