Lydia Beecham

  • Host/ Customer Assistant
  • York, UK
  • Aug 15, 2021
Part time Admin-Clerical Customer Service Hospitality-Hotel Retail Sales

Personal Summary

I'm a recent History of Art graduate from the University of York with plenty of customer service and retail experience. I'm a conscientious worker and a quick learner, able to talk to people of any age and background. As an approachable and friendly face at the door or behind the scenes helping to set up, I'm able to adjust and adapt to any scenario. 

With experience across the retail, hospitality and events sectors, I feel confident in delivering exceptional customer service at any shift. I'm a reliable and dependable employee who can work well to a deadline. I'm professional in the workplace with an ability to problem solve under pressure. While I enjoy working in a team, I can work equally well when given an independent task. 

Work Experience

Events Steward
Jun 2019 - Jul 2021 University of York

Work at the Festival of Ideas, workshops and open lectures. Role included stewarding, ticket checking, front desk work and mic running.

I worked a variety of events, each targeted at different age groups, and thrived on the diversity each shift would provide.

Student Ambassador
Nov 2018 - Jul 2021 University of York

Work at Open Days, school visits and residential trips. The first face seen by visitors to the university, ensuring everyone's needs were attended to while providing excellent customer service.

Covid Mass Testing Assistant
Nov 2020 - May 2021 City of York Council

Rewarding work in a busy environment. Working on the front desk, as a test assistant, test processor and results recorder. Providing excellent customer service to those taking Covid LFD tests while ensuring their tests were processed with precision and accuracy. 

Sales Assistant
Oct 2019 - Apr 2020 Cath Kidston

Providing high quality customer service at a busy designer outlet store in York. Replenishing stock, sales on the shop floor and till work.

Education

History of Art BA (Hons)
Sep 2018 - Aug 2021 University of York