Benjamin Tait

  • Bookings Team Member -York Minster
  • York, UK
  • Jun 25, 2019
Part time Admin-Clerical Business Development Customer Service Facilities

Personal Summary

Enthusiastic team member with a passion for York and tourism seeking to serve in a role which makes good use of communication abilities and knowledge of this fantastic city of York. Recent administrative experience at York Hospital handling on average 30 telephone queries per day from parents, schools and NHS organizations. Total of 10 years experience encompassing healthcare, telecommunications and tourism. I now seek a part time role where I can share my passion for York's cultural heritage with schools, members of the UK public and visitors from abroad.

Having lived and worked in China, Egypt and France I am comfortable working within an international context and highlighting the unique attributes of British culture. Moreover, my extensive administrative experience enables me to prioritize, work to deadlines and within budget and to shared objectives. Having studied at undergraduate level in York and now as a resident I am keenly aware of the beauty and cultural assets of this wonderful city. The advertised job will provide a platform for me to share my insights whilst delivering the programs York Minster has in its current season of activities. 

Work Experience

Department Administrator
Jul 2018 - Jul 2019 York NHS Teaching Hospital, York, UK
  • Manage team diary using Microsoft Outlook and ensured room bookings were in line with department needs vis a vis weekly review meetings, ensuring all staff have access to resources needed to promote Trust initiatives and aid patient experience
  • Negotiate with extra-organizational bodies to ensure sign off of funding requests and obtain approval from counterparts in corresponding CCG’s and ensure that there is sufficient dialogue with management across all projects (within four sub teams)
  • Handle on average 4 data governance requests per week – reporting to senior management and deliver requested items within a 48 hour time frame and subject to patient confidentiality guidelines
  • Engage with SENCOS, parents and NHS CCG representatives to troubleshoot and handle queries - average 30 calls per day


Lead Administrator
Dec 2017 - Jun 2018 Danshell Healthcare, York, UK
  • Conducted daily bank reconciliations and records of moneys in, matching against purchase ledger records and reporting to Chief Finance Officer
  • Used Excel to summarize Group’s cash position, report on BACS payments receipts and perform cash reconciliation
  • Liaised with Financial Controller to ensure adequate and timely receipt of all moneys owed to group and liaised with twenty care homes nationwide to ensure prompt invoicing and resolution of queries pertaining to those invoices (average 40 per week)


Lead Administrator
Jun 2017 - Dec 2017 Costcutter,UK
  • Maintained links with supplier team and database, responding to billing queries and cancellation requests
  • Used Excel to summarize Group’s cash position week to senior management and outline prioritize steps to improve Receivables week on week
Department Administrator
Sep 2016 - Jun 2017 YorMed, York, UK
  • Coordinate weekly Finance department activities including budget setting,
  • Maintain Bibby Finance credit account to ensure enough Receivables for payroll and vehicle fleet expenses, reporting financial position to Chief Officer on a bi-weekly basis
  • Negotiating favorable payments terms with team of 25 suppliers and invoiced on average 10,000 per week with supporting information


Credit Controller (French Speaking role)
Jan 2016 - Aug 2016 Europasat


  • Provided daily administrative duties, maintained customer database, responding to billing queries and cancellation requests
  • Used NAV to allocate incoming payments, post ledger entries and close off accounts
  • Produced weekly summaries for Financial Controller covering Collections of French Aged Debtors and progress on estimated targets


Politics, Economics, Philosophy
Sep 2003 - Sep 2006 University of York