Duty Manager

  • Tokyo Industires
  • 3 St. Helen’s Square, York YO1 8QN, UK
  • Oct 15, 2020
Full time Hospitality-Hotel

Job Description

We are looking for Duty Manager to be part of the Tokyo Industries family.

What you'll do...

  • Motivate and support your team.
  • Maintains consistent presence on the restaurant floor.
  • Handles preparation of future daily arrivals including daily profile accuracy.
  • Opening and closing responsibilities. 
  • Liaise with other departments to guarantee the highest level of guest satisfaction.
  • Seeks opportunities to improve the guest experience by seeking feedback and developing strategies to improve department and hotel services.
  • Ensures all employees adhere to company health, hygiene, safety, security and emergency procedures.
  • Help all departments when needed.
  • Assist the General Manager to comply with Health & Safety and Fire regulations, training the team and assisting with tests and audits as required.
  • Assist the General Manager on any other duties as required.

What we're looking for…

  • A friendly and fun personality.
  • Current/previous experience in a a similar busy, high-end restaurant environment.
  • A willingness to work in a supportive and structured environment. 
  • Excellent guest service skills with a background of exceeding and maintaining the guests expectations.

What's in it for you...

  • Up to 28 days holiday. 
  • Pension scheme.
  • Monthly bonus’.
  • Cash tips.
  • Excellent discounts across the Tokyo Industries sites.
  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.