Head of Housekeeping

  • York Pavilion Hotel
  • York, UK
  • Mar 01, 2019
Full time Hospitality-Hotel Management

Job Description

Job Summary

We are a privately owned country house hotel situated on the outskirts of York; we have 62 bedrooms and cater for large weddings and events for up to 120 people in our 4 function rooms.

We are currently looking to recruit an experienced Executive Head Housekeeper, with a keen eye for detail in our busy hotel.

Duties & responsibilities

High standards of cleaning with a keen eye for detail to improve and maintain the room cleanliness and maintenance standards.

Logging any required repairs with the maintenance team

Carry out daily checks in each room and respond to any customer comments both positive and negative.

Regularly carrying out walk-rounds/checks of all function public areas and outside areas

Ensure all team members are fully trained and ensure that the correct standards and procedures are applied. Create and drive training record scheme.

Liaising with Reception Team & Reservations Manager with regards to check ins, guests bookings and requests.

Creating weekly rotas, managing staff breaks and holiday request.

Knowledge regarding chemicals required

Capability of a sewing machine is desired

To take responsibility for stock control and Health and Safety

Liaising with the General Manager and Proprietor, attending weekly HOD meetings

To undertake additional responsibilities as assigned by the Proprietor.

The role includes staff benefits and an extremely competitive rate of pay. Previous experience in a similar size hotel is essential.