One to One Recruitment is proud to be working with an established, large yet friendly company called Orbit who are currently recruiting for customer service advisors. This company is an industry specialist based in the heart of Malton, North Yorkshire that works with large water utility providers throughout the UK.
Who are Orbit? What do they do?
Orbit work with customers who have fallen behind with their water payments and are an established industry specialist and their success has resulted in their business growing by over 50% in the last 12 months!
As a Customer Consultant with Orbit you will be responsible for helping our customers resolve this outstanding balance. You will be taking payments and setting affordable and sustainable payment plans suited to the customer but also assessing whether there is any other help or referral your able to offer to help their individual circumstance. You don’t need any technical expertise, but you should have a natural flair for conversation.
The atmosphere at the contact centres is fun, friendly and rewarding with something always going on to entertain and motivate their staff. They offer the best training and support, so can offer opportunities to build a long and happy career.
To be an amazing Customer Service Advisor you will need:
Some days it can be tough, so you’ll need some resilience. But the satisfaction you will gain from solving a customers’ problem is the main reason our Customer Consultants love coming to work each day.
In return you will receive:
The best training there is to offer including:
Great financial re-compensation and benefits including:
Starting salary of £15,600 (37.5 hours per week)
Please apply for this role ASAP or call our offices at One to One Recruitment in York for more of an insight into