York Museums Trust

York Museums Trust is an independent charitable organisation created to manage York Castle Museum, Yorkshire Museum, York Museum Gardens, York St Mary’s and York Art Gallery.    We’re currently looking to recruit experienced individuals to join the team offering a first class retail service to customers at the Yorkshire Museum Shop and the Castle Museum.   Visitor Experience Retail Assistants – casual contracts £9 per hour     You will provide a first class retail service to our visitors, in person, by telephone and when processing internet sales.  It will be your responsibility to ensure that retail areas are clean, tidy and well stocked, that cash is handled and sales processed accurately and efficiently and all our customers, from many countries and backgrounds, have a great retail experience.   You will also be required to assist with admissions and guiding when required.   You must have previous experience within a customer service environment, cash handling and numerical skills, and be familiar with using tills and handing and moving bulky stock items.  You should also be passionate about sales and have sound merchandising skills developed within a retail environment.   Flexibility is essential for these roles as you may be asked to work bank holidays and some evenings.   Interested?   How to apply:   Access the job description and application form at www.yorkmuseumstrust.org.uk on the About Us, Jobs Vacancies page.   Forms should be returned to recruitment@ymt.org.uk or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR.  Electronic applications forms should be submitted in a Word compatible format.     CVs will not be accepted and applications can only be accepted from candidates who have permission to work in the UK.  If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.   As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.   Dates to bear in mind… Closing date for applications is 9 am on Wednesday 5 June 2019 Interviews will take place in York on Wednesday 19 June 2019    

York St Marys Site Assistant x 4 Fixed term from June 2019 to January 2020 YMT SCP 13, £17,673 per annum pro rata Posts 1 & 2: 21.5 hours pw (Rota System working 4 days out of 7. This will include some evenings and weekends) Actual salary: £10,269 per annum Posts 3&4: 15 hours pw (Rota System working 3 days out of 7. This will include some evenings and weekends) Actual salary: £7,164 per annum   We have an exciting opportunity to work at York St Marys as a Site Assistant.  We are seeking four warm and friendly individuals to join our Visitor Experience team who create a welcoming and engaging experience for all our visitors.   The Site Assistant will support the Visitor Experience Manager in delivering the day to day visitor experience during a special exhibition at York St Mary’s (Van Gogh – The Immersive Experience). The Site Assistant will work alongside the Van Gogh – The Immersive Experience exhibition team to manage operational issues ensuring visitors receive excellent customer service in a safe, clean and welcoming environment. This is a hands on operational role which includes interacting with visitors, assisting with both retail and admissions for the exhibition and ensuring that all visitor operations run smoothly. You will be responsible for opening and closing procedures including starting and shutting down AV equipment as well as responding and reporting any health and safety or security issues during working hours. Hours of work vary but will include some evening and weekends.  You will take a pro-active approach to presentation, ensuring that our high standards are met at all times.   If you have experience in a similar role and a commitment to providing the highest level of customer care, we would love to hear from you.    As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.   Interested? Access the job description and application form at www.yorkmuseumstrust.org.uk on the About Us, Jobs Vacancies page.   Forms should be returned to recruitment@ymt.org.uk or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR.  Electronic applications forms should be submitted in a Word compatible format.  Please state which post(s) you are applying for on your application.   CVs will not be accepted and applications can only be accepted from candidates who have permission to work in the UK.  If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.   Dates to bear in mind… Closing date for applications is 9 am on Thursday 30 May 2019 Interviews will take place in York on 7 or 10 June 2019