The Black Swan Oldstead

The Black Swan Oldstead. A Michelin Starred Restaurant with Rooms nestled in the North Yorkshire Moors.

Owned and run by The Banks Family, who have lived and farmed around Oldstead for many generations; The Black Swan is very much their creation, with Tommy Banks heading the kitchen and his brother James running the front-of-house. There’s an “Oldstead” style; plenty of tradition and culture cut through with a modern earthy, exuberance.

Chef, Tommy Banks’ talent is in itself truly remarkable. He was Britain’s youngest Michelin-starred chef in 2013 and won Great British Menu in 2016 and 2017. The Michelin-starred Black Swan was awarded The Best Restaurant in the UK 2018 by The Food and Travel Magazine and the ‘Best Fine Dining Restaurant in the World’ by TripAdvisor, in 2017.

£13,000 yearly
The Black Swan Oldstead Oldstead, York, UK
Jun 17, 2019
Part time
Reservations Coordinator The Reservations Coordinator will manage the daily reservations tasks (email enquiries, daily administration, and other administrative and reservations duties). ROLE RESPONSIBILITIES Job responsibilities include: 3 days per week Monday – Friday 9am – 5pm (must include Monday) based in Oldstead. To use Tock to manage all bookings for the Black Swan at Oldstead and Roots York. To maintain and demonstrate a comprehensive knowledge of food, drink and ethos of the restaurants. To be fully aware of the layout of the bar and restaurant including maximum table sizes. To have a comprehensive knowledge of all menu options and dining times. Support our guests through the booking process and ensure they receive a high quality, personalised service Manage email and telephone enquiries and communicate with guests in a professional, courteous and friendly manner in order to deliver consistent seamless service. To ensure high levels of customer satisfaction. To maximise booking numbers. The successful applicant will: Have previous experience in a similar working environment. Be flexible in working shift patterns required. Have a working knowledge of Tock would be advantageous but not essential Be an organised, calm individual who can work well independently. Successful candidates must demonstrate a genuine enthusiasm for the role as well as their ability to show a long-term commitment to the restaurants. Someone who enjoys working in a fast paced working environment. Job Type: Part-time Salary: £13,000.00 /year Experience: Administrative: 2 years (Preferred)