Roots York

It’s the next chapter for Tommy Banks and the team behind The Black Swan Oldstead. A sharing plate restaurant embracing the Banks family’s farming ethos and the techniques of The Black Swan. Made in Oldstead and brought to the city, from the tables to the food adorning them, Roots York is an expression of the people behind it.

Redefining the traditional four seasons, Tommy has created three growing groups inspired by Oldstead’s ingredients: ‘The Hunger Gap’, ‘Time of Abundance’ and ‘The Preserving Season’. These groups will dictate the menu at Roots. Each one bringing a new menu.

Roots York Marygate, York, UK
Jun 17, 2019
Full time
FRONT OF HOUSE We are looking for high-quality FOH staff with a strong background in fine dining. We require staff who are standards driven with high levels of service ideally up to strong rosette standards if not Michelin. This is a truly unique and fantastic opportunity for passionate FOH staff looking at progressing and growing in an amazing property at a great time. This fine dining concept is developing and shows tremendous opportunity for someone to showcase their skills and love for service and the unique food offering we provide. You will work closely with a very hands-on restaurant manager representing a Michelin star head chef, developing the high levels of service and working as part of a close-knit team. You should have a good knowledge of wines and seasonal food offerings. Good communication skills are essential and the ability to communicate, work with and motivate the team, along with conversing with customers in a friendly and relaxed manner, The candidate must be courteous and committed to delivering outstanding and efficient customer service, have the stamina to stay on top of a busy service and be organised and efficient.   Please send your C.V and a little about yourself to Matt at
Roots York Oldstead, York, UK
Jun 17, 2019
Part time
ADMINISTRATION Reservations Coordinator The Reservations Coordinator will manage the daily reservations tasks (email enquiries, daily administration, and other administrative and reservations duties). ROLE RESPONSIBILITIES Job responsibilities include: 3 days per week Monday – Friday 9am – 5pm (must include Monday) based in Oldstead. To use Tock to manage all bookings for the Black Swan at Oldstead and Roots York. To maintain and demonstrate a comprehensive knowledge of food, drink and ethos of the restaurants. To be fully aware of the layout of the bar and restaurant including maximum table sizes. To have a comprehensive knowledge of all menu options and dining times. Support our guests through the booking process and ensure they receive a high quality, personalised service Manage email and telephone enquiries and communicate with guests in a professional, courteous and friendly manner in order to deliver consistent seamless service. To ensure high levels of customer satisfaction. To maximise booking numbers. The successful applicant will: Have previous experience in a similar working environment. Be flexible in working shift patterns required. Have a working knowledge of Tock would be advantageous but not essential Be an organised, calm individual who can work well independently. Successful candidates must demonstrate a genuine enthusiasm for the role as well as their ability to show a long-term commitment to the restaurants. Someone who enjoys working in a fast paced working environment. Job Type: Part-time Salary: £13,000.00 /year Experience: Administrative: 2 years (Preferred)