Tokyo Industires
St. Helen’s Square, York, UK
As a Reservations team member you will be a vital part of the day to day operation of the business. You will be responsible for securing the bookings and events incoming daily to ensure that conversion rates and productivity is always achieved. You will be outgoing and approachable, yet professional. You will be comfortable and confident when dealing with customers and have a strong knowledge of the product and be able to advise guests and maximise sales on each booking.
Good organisational and communication skills, computer literate and have a strong business acumen.
Key Responsibilities:
-Work with the management team to ensure the booking procedure is followed and works flawlessly.
-Communicate with all floor staff on any booking notes/allergy requirements by slip and verbally.
-Taking bookings online (Design my night), over the telephone and in person.
-Responding to the two email inboxes for Impossible York and diverting appropriately to management when needed....
As a Reservations team member you will be a vital part of the day to day operation of the business. You will be responsible for securing the bookings and events incoming daily to ensure that conversion rates and productivity is always achieved. You will be outgoing and approachable, yet professional. You will be comfortable and confident when dealing with customers and have a strong knowledge of the product and be able to advise guests and maximise sales on each booking.
Good organisational and communication skills, computer literate and have a strong business acumen.
Key Responsibilities:
-Work with the management team to ensure the booking procedure is followed and works flawlessly.
-Communicate with all floor staff on any booking notes/allergy requirements by slip and verbally.
-Taking bookings online (Design my night), over the telephone and in person.
-Responding to the two email inboxes for Impossible York and diverting appropriately to management when needed....
