8 Hospitality-Hotel jobs

Job Summary We are a privately owned country house hotel situated on the outskirts of York; we have 62 bedrooms and cater for large weddings and events for up to 120 people in our 4 function rooms. We are currently looking to recruit an experienced Executive Head Housekeeper, with a keen eye for detail in our busy hotel. Duties & responsibilities High standards of cleaning with a keen eye for detail to improve and maintain the room cleanliness and maintenance standards. Logging any required repairs with the maintenance team Carry out daily checks in each room and respond to any customer comments both positive and negative. Regularly carrying out walk-rounds/checks of all function public areas and outside areas Ensure all team members are fully trained and ensure that the correct standards and procedures are applied. Create and drive training record scheme. Liaising with Reception Team & Reservations Manager with regards to check ins, guests bookings and requests. Creating weekly rotas, managing staff breaks and holiday request. Knowledge regarding chemicals required Capability of a sewing machine is desired To take responsibility for stock control and Health and Safety Liaising with the General Manager and Proprietor, attending weekly HOD meetings To undertake additional responsibilities as assigned by the Proprietor. The role includes staff benefits and an extremely competitive rate of pay. Previous experience in a similar size hotel is essential.

We are looking for a Sommelier to join our team here at The Black Swan. The ideal candidate will have an extensive background in high-quality restaurants. They will have ideally completed their Level 3 WSET, but if knowledge can be proven then this isn't a must. A real passion and interest in food, as well as wine, is integral. We need someone who can guide our Front of House with their wine knowledge, but also gain a strong relationship with the chefs to create perfect pairings for new dishes. Benefits: 28 days holiday | Competitive pay | Tastings/Cellar Door visits | Support in gaining further qualifications if relevant | Owned and run by The Banks Family, who have lived and farmed around Oldstead for many generations; The Black Swan is very much their creation, with Tommy Banks heading the kitchen and his brother James running the front-of-house. Chef, Tommy Banks’ talent is in itself truly remarkable. He was Britain’s youngest Michelin-starred chef in 2013 and won Great British Menu in 2016 and 2017. The Michelin-starred Black Swan was awarded The Best Restaurant in the UK 2018 by The Food and Travel Magazine and the ‘Best Fine Dining Restaurant in the World’ by TripAdvisor, in 2017.

The ideal candidate will have a background in high-quality restaurants. We need someone that is flexible to grow and develop with our ethos and really sit alongside the brand we have created here. During the spring and summer months, our Front of House team spends a huge amount of time in the kitchen garden or out foraging, so there are lots of opportunities to develop new skills and learn the whole journey our produce makes, from field to fork. We have 9 rooms at The Black Swan. Our Front of House staff are expected to check guests in at least twice a week, along with working no more than 2 breakfast/split shifts. Benefits: 28 days holiday | Lunch service on a Saturday only, meaning the day is yours to spend in the garden or foraging | Competitive pay | Opportunity for progression/promotion | Owned and run by The Banks Family, who have lived and farmed around Oldstead for many generations; The Black Swan is very much their creation, with Tommy Banks heading the kitchen and his brother James running the front-of-house. Chef, Tommy Banks’ talent is in itself truly remarkable. He was Britain’s youngest Michelin-starred chef in 2013 and won Great British Menu in 2016 and 2017. The Michelin-starred Black Swan was awarded The Best Restaurant in the UK 2018 by The Food and Travel Magazine and the ‘Best Fine Dining Restaurant in the World’ by TripAdvisor, in 2017.

An exciting opportunity has arisen as an Assistant Hotel Manager a brand new opening of Roomzzz York, due to open late summer 2019. Roomzzz York boast 97 luxury Apartments, located on the banks of the River Ouse, and directly next to Rowntree Park. The Aparthotel has an onsite Gym, Deli, Car Park and excellent staff facilities. As an Assistant Hotel Manager your role is to support the Hotel Manager and GSA’s in the running of the hotel. Key responsibilities; Manage induction and basic skills training of Reception team. Ensure the team is technically efficient and to carry out items of technical training needs. Oversee management of all reservations and group bookings. Responsible for all daily revenue controls, deductions, refunds and revenue management of the department. Guest services such as wake-up calls, telephone messages, information requests etc are professionally and consistently done to maximise guest satisfaction. Duty Management of shifts. Manage inventory on various 3rd party websites by ensuring they are constantly monitored and updated. Carry out daily Housekeeping room checks and to report on any issues arising. Required Skills; ​​​ Excellent customer service skill. Strong communication skills both written and verbal. Experience in the hotel industry, ideally in a supervisory role. IT Literate. A desire to be fully involved in a successful business. Organised with the ability to multi-task. Enthusiastic, team-orientated and the ability to successfully work with others.  

An exciting opportunity has risen as a Hotel Manager a brand new opening of Roomzzz York, due to open late summer. Roomzzz York boast 97 luxury Apartments, located on the banks of the River Ouse, and directly next to Rowntree park. The Aparthotel has an onsite Gym, Deli, Car Park and excellent staff facilities. As the Hotel Manager your job is to make sure that our customers and colleagues are kept safe at all times. As a people leader you will ensure that your team is motivated, engaged and see Roomzzz as a great place to work. Delivering fantastic service so customers have a great stay and want to return. Key responsibilities; To manage the day to day operations of the hotel. To maximise revenue opportunities such as Car Parking revenue, Essentailzzz sales, Upgrades, Early Check-ins and Late Check-outs. Control Breakfast ‘Grab & Go’ costings and waste. Ensuring the hotel is safe and secure putting the health and safety of colleagues and customers at the forefront of what you do. To manage the Housekeeping contract, in accordance with the service level agreement. When problems do occur take ownership to resolve problems and empower the team to do the same. Review customer feedback and insight reports to create action plans that will improve the customer experience. Delivering training to the in line with brand standards and PRIDE. Promoting the Roomzzz Royalty Club. Pre-empting any problems that may occur and put permanent fixes in place. To ensure the pro-active maintenance program ‘Roomzzz Care’ is completed to the brand standard. What we offer; Competitive Salary Attractive Bonus Scheme Generous Holiday entitlement Career progression within a rapidly developing company Required skills; Excellent customer service skill. Strong communication skills both written and verbal. Previous experience in a similar role. The ability to lead a team effectively. The ability to remain calm under pressure. Self-motivation. Start Date : June/July2019

Due to expansion Goodramgate Apartments, a luxury self-catering accommodation in the centre of York, are looking for an additional Receptionist/Housekeeping Supervisor . The hours of work would be 20 -30 hours per week but this must include a full day either Saturday or Sunday 9am to 6pm. We are looking for someone who has: • Experience of cleaning to a high standard • Ability to supervise and motivate other staff • Extremely well presented • Excellent communication skills • A friendly approachable manner • Self-motivation and ability to work under pressure • Punctuality and reliability • A passion for exceeding guest expectations • Ability to cover for holiday’s and sickness We are able to offer: • Immediate start • Competitive salary • Uniform provided • If required additional hours may be available at busy times If you think you are suitable and would like to join our very friendly team, please email your CV quoting ‘reception job’ to info@goodramgate.co.uk . Don’t forget to include your phone number and email address.

This is not a traditional bar staff position. It combines the role of bar person with boat crew member. As well as working the bar, serving drinks at tables, and cleaning the boat, your duties will include helping to moor the boat, selling tickets, and helping customers on board. We will be happy to spend as much time as necessary training you in the technical skills that you may require doing your job. However, we want to employ people who from their very first day have the right attitude and will contribute to our success, whilst having some fun afloat with the City Cruises York team.

A stunning new sharing-plate restaurant... that brings Tommy Banks’ Roots right into the heart of the city. Tommy and his team work around three seasons; The Preservation Season, The Hunger Gap and The Time of Abundance. With these, the dishes change as the availability of ingredients come and go. Apply to be part of the Roots York Team. A group of people that are dedicated to showcasing the individual food and style that Tommy Banks and his team have created in a friendly, fun yet professional atmosphere. An interest in food and drink is essential, along with some experience too! But training will be provided. www.rootsyork.com