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Here you’ll find jobs posted by York’s tourism and hospitality sector - Visit York’s member businesses.
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Marketing, front of house, taxi driving, restaurant and hospitality, retail, hotel management, receptionists, museum curators, administrators, sales and much more……

These are just a few of the diverse and exciting roles on offer in York.

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Visit York is not an employment agency. All roles advertised on this site have been posted by the individual businesses and organisations.

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British Study Centres York
Apr 16, 2019
Full time
The Student Experience Facilitator supports the smooth operations of the school, with a focus on overall student experience.  The Lead Facilitator has a supervisory role in the School in the absence of the Student Experience Manager.  Duties of the role include, but are not limited to, those listed below. Duties  1. Student Experience Supporting the implementation of the BSC groupwide strategy in relation to student experience to ensure that our customers are at the forefront of everything that we do at BSC, specifically: Acting as the first point of contact and advisor for all students and visitors to the School, ensuring they are all dealt with in a courteous and professional manner, providing the necessary advice and assistance, and effectively dealing with any requests and feedback Continuously evaluates and identifies opportunities to drive process improvements that positively impact the student experience including management of Student Ambassador Program Identifying opportunities to grow NPS within the School Following up on NPS feedback surveys within the agreed SLA’s. ensuring that corrective action is taken where necessary Supporting the Monday morning arrival experience in line with Great Things Start Here initiative Dealing with all escalated student welfare queries and problems quickly, discreetly and efficiently and to the satisfaction of all concerned Ensuring a robust social and activity programme is in place, providing a revenue stream to the school Actively participating in the group wide calendar of events, celebrating major annual public holidays in the locations of both BSC schools and our students Ensuring the school fulfils its duty of care to students Meeting Group Leaders on arrival to ensure all elements of the stay are in place as expected Ensuring the appropriate organising of all ‘extras’ including social programme, bus passes, excursions, transfers etc. 2. Financial & Administrative Management Supporting the day-to-day the smooth running and financial health of the school, specifically: 1.      Ensuring that all administration areas of the business run effectively and efficiently 2.      Supporting the effective day-to day management of the school’s administration processes. Providing general administrative and record keeping support for the School as requested by the Student Experience Manager or Director of Studies Assisting with the collection of monies owed by the student as informed by Finance following company policy and procedure Working with the Student Experience Manager to generate and convert walk-in students Maintaining an up to date and accurate knowledge of school rules and policies, British Council guidelines and relevant welfare issues to ensure colleagues and students are given correct information at all times 7.      Liaising with central accommodation team to ensure that the provision of student accommodation is of a high standard and in sufficient quantity to meet growing demand. 8.      Managing all cash transactions in compliance with BSC group standards as directed by the Finance Team 9.      Responsibility for actively monitoring student numbers and activity at the school and ensuring all space is effectively optimised 10.   Liaising with Finance Team regarding students’ accounts and any other financial matters. 11.   Ordering stock, stationery & other school supplies as necessary, within the delegated authority levels 12.   Supporting the efficient administration of course bookings and student records Completing any other related duties as assigned by School or BSC central and support teams 3. Marketing & External Communications Supporting the Student Experience Manager to ensure that the school operates effectively as a member of the British Study Centres group, taking maximum advantage of the market opportunities and development potential available, specifically: 1.      Dealing with or redirecting as appropriate all enquiries received, within the agreed BSC SLA’s, so as to promote the school and generate business.   2.      Hosting agent visits and fam trips when required 3.      Implementing local marketing activity, at the direction of Central Marketing, in order to maximise direct non-agent bookings from the local area. 4.      Ensuring the Welcome Hub areas are well presented and promotional material is displayed at all times. 4. Facilities & Resources Management Local responsibility for management of the school’s facilities and resources within the limitations of agreed budgets, specifically: 1.      Responsibility for the ensuring good maintenance of the school’s premises and ensuring the learning environment is safe and secure. 2.      Responsibility for ensuring that student resources are appropriate, up to date and in good condition. 3.      Responsibility for ensuring that the school complies with all legal requirements deemed necessary by the appropriate regulatory bodies. 5. Student Accommodation & Welfare Services Local responsibility for the effective management of the school’s student accommodation and welfare service, specifically: 1.      Act as the primary named person for dealing students’ personal problems 2.      Supporting the local management of the school’s student accommodation activity so as to achieve smooth running and optimum financial performance 3.      Dealing with all student welfare queries and problems quickly, discreetly and efficiently and to the satisfaction of all concerned.  Keeping appropriate records and passing on information to relevant parties. 4.      Ensuring that students have access to all required information after they arrive at the school by means of the orientation, learning file, school notice board, members of team etc. 5.      Being prepared to handle queries and calls when on evening/weekend duty; this involves having the weekend handbook and mobile phone at all times when on call. 6. Safeguarding To act as the Deputy to the Designated Safeguarding Officer. The role includes: 1.      Receiving information about events that are planned in British Study Centres that may involve young people or vulnerable adults, and plans that indicate how safeguarding will be covered 2.      Receiving information from any colleagues, volunteers, children, parents or carers who have child safeguarding concerns and record it 3.      Assessing the information promptly and carefully, clarifying and obtaining more information about the matter as appropriate 4.      Consulting initially with a statutory child safeguarding agency to test out any doubts or uncertainty  5.      Making a formal referral to a statutory child safeguarding agency or the police 6.      Recording statements from any team member who feels that a young person has indulged in inappropriate behaviour or made sexually suggestive comments or approaches  7.      Maintaining appropriate records of any welfare issues and passing on information to relevant parties (e.g. agents)  8.      Recording statements from any member of the team who feels that a young person has indulged in inappropriate behaviour or made sexually suggestive comments or approaches 7.  Role Specialism This role may include an additional specialism in (select if applicable) Safeguarding & Compliance Accommodation Welfare  Activity Leader
Pairings Wine Bar York, UK
Apr 16, 2019
Full time
An exciting opportunity has arisen to join an award-winning independent business in the centre of York! Are you creative, energetic, enthusiastic and passionate about food? If so, we’d love to hear from you. We are looking for someone who can… • Develop the current product range and have a vision to experiment with products and recipes in order to curate a unique and high-quality deli section. • Support and work with the Senior Management team and Front of House team in service, presentation, style and delivery of all products to the service areas. • Keep up to date with new trends, and research and develop potential food offerings. • Train new team members. • Liaise with suppliers and sales representatives negotiating the best possible prices & terms. • A desire to develop an innovative food offering that is unique. • Oversee the deli/bar display to maximize attractiveness. What experience you need: • Experience of cooking and baking ideally in a commercial environment, preparing and serving food along with being able to use general catering equipment safely and correctly. • Able to demonstrate an overall understanding of how to cost recipes. • Competent understanding of all regulations, food hygiene and company specifications. • You will have a positive can-do attitude, be self-motivated with huge attention to detail. • Excellent record keeping and communication abilities. • Cooking qualification desirable but not essential. This role is extremely diverse – from developing and implementing best practices to maximising opportunities, reducing costs and most importantly, ensuring the business delivers beyond customer expectations. This is a fantastic opportunity for the right individual! This is ideally a full-time role, although part-time hours would be considered for the right candidate. A flexible rota and holidays with some weekends and evenings. We are offering a highly competitive salary, plus weekly tips. Please email your cover letter and CV to
£9.50 - £10.50 hourly
BOBH - Day Trips from York York, UK
Apr 15, 2019
Part time
We operate regular, small-group, Day Trips from York to the North York Moors & Yorkshire Dales National Parks and are looking for an enthusiastic and friendly Driver/Guide to join our small team. This position provides the opportunity for someone who loves the outdoors and is passionate about Yorkshire to show it off to visitors from around the world in a fun and friendly environment. The role involves driving the vehicle and providing an interesting commentary, together with information about the places we visit to help our guests enjoy their time there. We operate 16-seat Minicoaches so a full PCV D1 Driving Licence is essential, but we will provide training in the guiding aspects of the role. The safety and comfort of our guests is paramount, requiring compliance with DVSA Driving Regulations and the Highway Code, including undertaking Daily Vehicle Checks and ensuring the vehicle is kept clean. Our current requirement is for a part-time person, one or two days per week from May - October on a flexible basis, but with the prospect of increased hours in the future if desired. So, if you live in or close to York, hold  a D1 or D Licence, are outgoing and passionate about Yorkshire and feel this opportunity is for you, we would love to hear from you.
£9.00 - £16.79 hourly
The Wilberforce Trust York, UK
Apr 15, 2019
Full time
If you are looking for a rewarding and challenging role where you can make a real difference to the lives of individuals with visual impairments and other complex disabilities then this role will suit you. The work is person centered and we aim to help each individual to live as independently and fully as possible. We are a friendly charity who really care about our tenants, most of whom have been with us for many years. Experience is not necessary, but we are looking for people who enjoy supporting and caring for others, who have high standards, are open and friendly and who respect the dignity of others. If this is you, we will invest in your training and development and support you in a rewarding career in care and support work. Vacancies We currently have Full time (38 hours) and Part time Vacancies. Pay and Benefits We pay the recommended Living Wage Foundation hourly rate. After a successful probation you will receive £9.00 for week day hours, and £10.00 for nights and weekends. Sleep overs are paid at £82.10 for a 10 hour shift. Our unsocial bank holiday rate is £16.79!  We also offer a health package with Simply Health providing financial support for dental, optical and other health bills. You will receive 20 days' holiday per year, plus bank holidays, increasing to 25 days plus bank holidays after 2 years’ service. More about the Role Our Care/Support workers provide daily support and personal care, and once fully trained will administer medication to our tenants. You will be working across all our services in York and Tadcaster. Duties may also include arranging daily activities, taking our tenants out on trips and activities, helping to prepare meals or attending sensory sessions at Wilberforce House. We also encourage tenants to develop and maintain positive relationships with family and friends. There are opportunities to progress within the organisation, gain recognised qualifications including NVQ level 2 to 5, and take on roles with additional responsibilities. All staff are supported to achieve the Care Certificate and attend a full time two week induction course. Experience and Skills Required Previous experience is desirable but not essential. However a caring and sensitive nature is all important, along with an ability to work well in a team. We are interested in candidates who have experience caring for others either in, or outside work. Time spent caring for family members for example is relevant experience for this role. We also require a good level of written and spoken English and basic arithmetic, with an ability to record information accurately. Hours You may chose the hours that you would like to work, up to 38 per week. Your hours will be worked following a rota. You will typically work one weekend, followed by one weekend partly worked and then have one weekend off. We try to arrange shifts to suit our staff, but we do require flexibility. Sleep overs are optional. Further Requirements Because of the nature of the role a satisfactory Enhanced Disclosure and Barring Certificate plus good references will be required before starting. We will offer an interview to any candidate with disabilities who meets the minimum requirements. More information about the role and the Trust are available on our website Or if you would like to talk to someone before applying please call   01904 760037   and ask to speak to the Recruitment and Staffing Coordinator. How to Apply If you would like to apply please send us a full application form available on our web site   If you have not worked in care before please tell us why you would now like to start in this area of work.

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